Tier 3 Technical Support Engineer

Strive has partnered with a pioneering identity security vendor to recruit for a Tier 3 Technical Support Engineer in the US, details below:

This is a fully remote role so you can be based anywhere in the US.

 

Company:

• Over half $1b in funding | Series A
• 300+ Employees Globally
• Fraud prevention and identity security
• 150+ customers across various industries

 

Role:

• Remote / US
• you'll have the opportunity to be responsible for handling the most complex and advanced technical issues related to the company’s products and services
• Your main focus will be to resolve escalated problems that lower-tier support teams couldn’t address
• You'll use a wide range of technical skills including database management, REST APIs, cloud environments, monitoring tools, authentication protocols, and multitude programming languages

 

Requirements:

• 6+ years in technical support within mission-critical environments
• Technical expertise in areas such as Unix systems, databases, programming languages, and cloud services.
• Knowledge of security protocols (e.g., SSO, FIDO, PKI) and experience in troubleshooting in these environments.

 

Sound interesting to you? Apply. Send me an email, message directly on Linked or even just give me a direct call.

No CV? Don’t worry, that’s my job to help you with that - Just get in touch with me today.